Process of product replacement:

  • - fill out and send the form below within 60 days of receiving the package

  • - place a new order in the right size and color, we’ll send it to you with the usual conditions (i.e. you ordering and paying for a new product);

  • - then send back to us the originally ordered package and we will refund it

You have 60 days after receiving the product to send your product replacement claim. If your claim is reported after this 60 days, it will be rejected.

Details and terms of replacement can be found here: product replacement terms